The first step was understanding and reviewing all of the options around video management, hosting and infrastructure so that we could begin developing a high quality, scalable platform that gave the Attitude team full and easy control over content management for the future. We then set about designing and prototyping the platform and user testing it until it was perfect. A key and complex part of this phase was ensuring the platform could be accessed by those with physical, visual, auditory and intellectual impairments. A huge amount of time, research and focus went into this critical element. The final piece of the puzzle was to come up with a fresh, contemporary visual design: a look and feel that would further help Attitude to break new ground and the paradigms that exist around disability and disability-related content.