Capturing customer imagination & insights through product experiences.

Schneider Electric is a multinational company providing energy and automation solutions for homes, buildings, data centres, infrastructure and industries.

PDL wanted to launch their new design-led “Iconic” product range, a series of stylish light switches and matching plug sockets for the home. As with all new product launches, PDL needed to create awareness and engagement in their target demographic: people looking to renovate their existing home or build a new one.

The primary challenge was enabling customers to see beyond the more established, lower price ‘600 Series’ range and understand the choice and possibilities that the Iconic range presented.

Year

2020

Office

Auckland

Industry

Logistics

Product

Webapp

The Challenge

Drive awareness and sales of Schneider's new high-end Iconic light switch range and gain insights into customer preferences.

Our Approach

To drive awareness and engagement, we created an immersive web experience enabling homeowners to visualize Iconic products in their spaces. Users can view different styles like classic or industrial and see products in various rooms. Iterative prototyping optimized the experience based on user feedback. Working closely with Schneider's team, we built an intuitive, interactive tool empowering customers to find the perfect light switch style for their home. Seamless integration with electricians and distributors enabled convenient quotes and purchasing. The tool captured valuable insights into customer preferences to inform Schneider's future product development and marketing efforts. Our collaboration combined imagination, analytics, and accessibility into one sleek platform unlocking Iconic's potential.

The Outcome

The "Find Your Style" tool drove strong conversion rates while providing valuable insights to inform future product development and marketing. A successful blueprint for Schneider globally.

42k
42k
42k

Total users

470
470
470

Product samples distributes

31%
31%
31%

Conversion rate

.

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