Here’s what the work looks like day-to-day:

• Working across multiple projects, including managing timelines and taking responsibility for design approach, budget, and deadlines.

• Leading and managing end-to-end Product/UX design process, from concept ideation to final execution for websites, products, and apps.

• Client communication: Understanding business goals and objectives, gathering, analysing, and developing detailed technical and business requirements.

• User advocacy: Ensuring a user-centred approach throughout the design process, delivering intuitive and delightful experiences.

• Creating UX artifacts, such as customer journey maps, personas, user flows, wireframes, mock-ups, and working prototypes to inform design decisions.

• Prototype testing and analysis: Creating, testing, and analysing prototypes for new product ideas.

• Cross-functional collaboration: Working with Delivery Managers, Developers, Strategists, and other Designers to create intuitive, innovative digital solutions.

• Ongoing user research: Conducting qualitative and quantitative research to gather user insights.

• Iterative design improvements: Utilising customer feedback and analytics to drive design iterations.

• Design ideation and implementation: Planning and implementing designs that reflect the brief and client objectives.

• Presentation skills: Preparing and presenting user experience and visual concepts to internal teams and key stakeholders for feedback.

• Best practices advocacy: Championing and implementing best practice recommendations to clients.

• Developing design systems: Creating style guides and other design assets to maintain consistency across products and experiences.

• Optimising existing designs: Improving user interface designs based on research and feedback.

• Actionable insights: Distilling large research projects to derive actionable design recommendations and insights.

About you:

• Have a comprehensive, commercial portfolio that shows a high level of design thinking and a strong visual design background.

• Ideally have a Bachelor's degree in Design, Interaction Design, User Experience (UX), or related field. Whilst formal design qualifications are nice, they are not essential. Your portfolio and past experiences are more important to us.

• Have excellent interpersonal and communication skills (written and oral) and stakeholder engagement skills.

• Be open to receiving and implementing feedback and alteration requests.

• Be confident presenting and selling-in ideas and solutions and running workshops.

• Be detail-oriented, a critical thinker and a customer-centred problem-solver.

• Show proficiency in Figma, Figjam, Miro, and other design tools.

• Have an AI technologies interest: Demonstrating experience and keen interest in AI technologies, including platforms such as ChatGPT, Perplexity, or Claude, understanding their application in enhancing user experiences and driving innovation in digital design.