For this role you must have the legal right to live and work in New Zealand and be based in Auckland, New Zealand. We will not be recruiting from overseas for this role, and you will not be able to work from outside of Auckland or offshore.

What your work looks like:

Leading delivery with discipline and clarity

• You work closely with designers, strategists, developers and QA teams to deliver digital products - custom websites, mobile apps, platform enhancements and integrations.

• You ask the right questions to deeply understand the technical approach, how the work fits together, and what’s needed to deliver it - enabling you to guide clients clearly and keep delivery on track.

Shaping solutions and driving technical delivery

• You work closely with designers, strategists, developers and QA teams to deliver digital products - custom websites, mobile apps, platform enhancements and integrations.

• You ask the right questions to deeply understand the technical approach, how the work fits together, and what’s needed to deliver it - enabling you to guide clients clearly and keep delivery on track. 

Owning scope, documentation and the delivery process

• You confidently scope projects of all sizes, create detailed SOWs, and build clear delivery plans.

• You manage timelines, budgets, risks and dependencies throughout the full project lifecycle - balancing ambition with practicality and keeping documentation crisp and complete.

Driving meetings, workshops and alignment

• You run workshops, requirement sessions and client meetings with confidence.

• You present deliverables, prepare clear agendas, bring the right people together, and ensure everyone understands what’s needed and what happens next.

Being the trusted partner for clients and teams

• You build strong client relationships, guide conversations, anticipate issues and keep stakeholders fully informed-  even when the news is difficult.

• You work closely with strategy leads to align on business context, opportunities and strategic direction.

Running the commercial engine of the project

• You maintain a clear view of budgets and profitability, prepare financial reports, and ensure commercial health across all projects.

• You identify risks early, manage resources proactively, and make decisions that protect momentum and outcomes.

Improving how we work, not just what we deliver

• You continuously refine delivery processes, manage scope creep, and look for smarter ways to work.

• You explore AI and automation to lift efficiency across planning, communication, QA and documentation. 

Contributing to culture and team energy

• You motivate and support the team, lifting the standard of how we operate together.

• You bring calm, clarity and positivity - especially when things are complex - and help co-create an environment where people can do their best work.

About you:

• You’re a strong operator with a strategic mind. A calm presence with high ownership. Someone who thrives in complexity, enjoys solving problems, and cares deeply about getting things right.

• A clear, confident communicator - able to build trust quickly, navigate tough conversations, and maintain strong stakeholder relationships.

• Calm under pressure - you deal well with fast pace and high stakes, stay composed when things get busy, and create steadiness for the team. You are highly resilient, powering through the tough times with positivity.

• You operate with a wide lens - seeing how each decision shapes your project, your clients and the team around you. You anticipate downstream effects and manage delivery in a way that keeps everything aligned and moving smoothly.

• Technically curious and proactive - you understand projects at a technical level and take initiative to solve problems early.

• Exceptionally organised and detail-focused - you keep projects structured, documentation clean, and multiple workstreams moving smoothly.

• A positive, adaptable leader - you bring energy, clarity and motivation, adjusting your style to support different team dynamics.

• Strategic in how you run delivery - you define clear objectives, manage milestones confidently, and always think two steps ahead.

• Customer-focused and commercially aware - you balance client needs with delivery realities and spot opportunities to add value.

• Motivated by improvement - always looking for smarter, more efficient ways of working, including using AI and automation.

Essential experience:

• Seasoned digital delivery experience. You bring 5+ years in a digital agency or tech environment leading complex digital projects as a Senior Delivery Manager, Senior Digital PM or Senior Producer. You’re confident running both Scrum and Waterfall and know how to flex the approach to match the work.

• Confident Agile leadership. You have experience leading Agile ceremonies (Sprint Planning, Retrospectives, Daily Stand-ups) and are comfortable running them with senior stakeholders in the room.

• Strong technical understanding and delivery leadership. You have hands-on experience delivering digital products end-to-end - CMS platforms, mobile apps, web applications, integrations and multi-disciplinary builds. You’re comfortable working with developers, understanding technical requirements, and guiding teams through planning, build, testing and release.

• Strategic insight and commercial confidence. You have a solid grasp of digital best practice across design, usability, development and project management. You can manage tight timelines, strict budgets, shifting priorities and stakeholder expectations - ensuring projects stay on track, profitable, and impactful.

• AI and emerging technologies. You’ve had practical experience with, or have a strong curiosity about, AI and emerging technologies and are happy to practically support our team as we work in these areas.

Bonus experience (nice to have):

• Proven sales and business development experience - comfortable identifying opportunities, pitching solutions, and successfully securing new clients or new project work.

• Delivery experience with a strategic lens - having participated in discovery sessions, contributed to framing problems and options, and supported strategic leads to shape the direction of a project.

Office location: Hobsonville Point.

For these roles you must have the legal right to live and work in New Zealand and be based in Auckland, New Zealand. We will not be recruiting from overseas for this role, and you will not be able to work from outside of Auckland or offshore.

Please note that a video submission and other types of assessments will form part of the interview process.

Please be aware that we have a dog-friendly office, in case you have allergies.